The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great job well done
Great job well done
Steven Webb, London
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great job well done
Great job well done
Steven Webb, London
Super Convenient!!
I was sceptical at the beginning because of some negative reviews however I trusted my gut. Fixter is super convenient!! i barely had to lift a finger. my only critic would be the garage collected the car a lot later then agreed. I had to take time off work for that and it wasn't communicated. other then that a perfect service 10/10 and will definitely be using again next year
Danny Little, Marlow
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
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