I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Fast Service
Fast Service
Anne Fraser, London
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
Excellent service
Excellent service. Prompt pick up and return with great communication.
David Nicholas, Cardiff
Fast Service
Fast Service
Anne Fraser, London
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
I am satisfied with their services
I am satisfied with their services, I booked delivery for Mot and full service. Everything went well. I will use their services again. I recommend the company. Thank you
Gyongyi Safran, Welwyn Garden City
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