Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Good customer service
Good customer service, very reliable. Well done.
Jean-Claude Tolbize, High Wycombe
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Fantastic service
Fantastic service
Meera Shah, London
Good Service, reasonably priced
The garage carried out a full service along with an Mot..car was collected on time as agreed, driver was courteous and friendly. Would use again.
Carl McBean, Alton
Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
So easy to use the service and very…
So easy to use the service and very communicative
Amanda Lewis, London
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Very prompt and efficient!
Very prompt and efficient!
Malcolm Edwards, London
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Good customer service
Good customer service, very reliable. Well done.
Jean-Claude Tolbize, High Wycombe
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Fantastic service
Fantastic service
Meera Shah, London
Good Service, reasonably priced
The garage carried out a full service along with an Mot..car was collected on time as agreed, driver was courteous and friendly. Would use again.
Carl McBean, Alton
Good , quick and easy booking online, good communication from Fixter kept me in the loop and updates with finding a garage to carry out the work needed done on the car. Good fair prices over all.
Quick, convenient and easy access online, As a single older woman. I felt very reassured with the whole process and would recommend to other woman. Staff are helpful and friendly and very supportive with any queries I had. Very fair quotes and pricing. Very happy overall.
Rachel Edwards, Bournemouth
So easy to use the service and very…
So easy to use the service and very communicative
Amanda Lewis, London
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Very prompt and efficient!
Very prompt and efficient!
Malcolm Edwards, London
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Good customer service
Good customer service, very reliable. Well done.
Jean-Claude Tolbize, High Wycombe
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Fantastic service
Fantastic service
Meera Shah, London
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