Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast Service
Fast Service
Anne Fraser, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
Car picked up and deliver back to my…
Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Very happy with service
Very happy with service, customer service answered all questions promptly and arrange for someone to pick up car/ bring back which was very useful indeed. Cheers!
Lorraine Peacock, London
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast Service
Fast Service
Anne Fraser, London
Nice and friendly service
Nice and friendly service
Joerg Noppens, Kenley
Reliable and good value for money.
Reliable and good value for money.
Jurgen Rigterink, London
Car picked up and deliver back to my…
Car picked up and deliver back to my door, very convenient and a good personal service
Alan Leslie, East kilbride
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Very happy with service
Very happy with service, customer service answered all questions promptly and arrange for someone to pick up car/ bring back which was very useful indeed. Cheers!
Lorraine Peacock, London
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Good company
Quick and easy to deal with. Straight forward communications, no delays and no excuses. Love it.
Will definitely use them again.
Kostas Vasiljevas, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Fast Service
Fast Service
Anne Fraser, London
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