I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Brilliant and highly recommended.
Brilliant and highly recommended.
SERGIO BORGES, Slough
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great value
Great value. Car picked up and returned promptly.
Simon Ringshall, Gerrards Cross
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Appointment was easy to schedule
Appointment was easy to schedule! The car was picked up as agreed and I am happy with the whole experience!
Giselle Ribeiro da Silva, Windsor
super convenient
super convenient! Seems like fair prices too
John Farinas, London
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Fab!
Great service all round would definitely use again
Sophie Wise, Dagenham
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Brilliant and highly recommended.
Brilliant and highly recommended.
SERGIO BORGES, Slough
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great value
Great value. Car picked up and returned promptly.
Simon Ringshall, Gerrards Cross
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Appointment was easy to schedule
Appointment was easy to schedule! The car was picked up as agreed and I am happy with the whole experience!
Giselle Ribeiro da Silva, Windsor
super convenient
super convenient! Seems like fair prices too
John Farinas, London
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Fab!
Great service all round would definitely use again
Sophie Wise, Dagenham
Efficient, cost effective and convenient
Efficient, cost effective and convenient solution for MOT services. As easy as ordering a pizza😊. Fixter team even negotiated additional minor work for free. Will surely recommend this t my friends
Ali Syed, Kenley
I was unsure as it sounded to good to be true but in the end.....
I received a fantastic service. Exactly as they promised it. They picked up my car for free and re-delivered it after a few hours.
Everything was spot on and I was extremely happy with the process. I also got a voucher to use next time and I will definitely recommend this service to my friends
Nicola Carnelutti, London
Brilliant and highly recommended.
Brilliant and highly recommended.
SERGIO BORGES, Slough
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.