Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Excellent service
Excellent service
Michael Smith , Southampton
Highly recommend
Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend
Andrew Ogilvie, London
Seamless experience
Seamless experience. Jim is the star of the show. He is such a pleasure to talk to and trustworthy. Carefully picked up and delivered the car. You receive texts to let you know what stage of the process u
Your car is in and the message you when the MOT is complete and delivery time. The only issue I had was that the pick up and delivery time was earlier than booked. Which could be an issue if you are out somewhere otherwise, Perfect
Lurene Cleghorn, London
So easy and no worries
So easy and no worries
Chris Hockey , Southampton
Super service at a great price
Super service at a great price. The communication was brilliant and fixter driver was very kind and polite.
Sian Heeley, London
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
So easy to use the service and very…
So easy to use the service and very communicative
Amanda Lewis, London
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Excellent service
Excellent service
Michael Smith , Southampton
Highly recommend
Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend
Andrew Ogilvie, London
Seamless experience
Seamless experience. Jim is the star of the show. He is such a pleasure to talk to and trustworthy. Carefully picked up and delivered the car. You receive texts to let you know what stage of the process u
Your car is in and the message you when the MOT is complete and delivery time. The only issue I had was that the pick up and delivery time was earlier than booked. Which could be an issue if you are out somewhere otherwise, Perfect
Lurene Cleghorn, London
So easy and no worries
So easy and no worries
Chris Hockey , Southampton
Super service at a great price
Super service at a great price. The communication was brilliant and fixter driver was very kind and polite.
Sian Heeley, London
Really efficient easy service
Really efficient easy service. The car was collected on time and the additional work that was required was clearly explained with photos and quotes through the app.
Declan Hayes-McCoy, London
So easy to use the service and very…
So easy to use the service and very communicative
Amanda Lewis, London
Good value and fairly straightforward
Communications from the garage were polite and straightforward. I’d originally requested the pickup from 9.30 to 11, but when the garage phoned to confirm, they initially wanted it at 8.30. However, we negotiated after 9pm, but he turned up a bit after 9.30 anyway. They sent a text message to say my car had failed due to needing a front spring replaced – if I want them to go ahead with their quote, click here. I did and paid on line, something I am normally very cagey about doing.
With some other garages for an MOT / Service, you get a visual or video of the problem, but nothing on this occasion. How do I know the part really needed replacing? I have to take their word.
The main attraction of Fixter was the pickup and return service and a good price. I was supposed to be informed as to which garage would be carrying out the work, but the update of the booking confirmation didn’t include that. The implication was that someone from Fixter would be doing the driving for the pickup and return, but it was someone from the garage. So will I use them next year? I’m not sure.
Brian Jones, Reading
Very convenient courteous service
Very convenient, courteous service. Only an admin glitch - the appointment was changed 3 times before the day booked.
Elaine Safier, London
Sticking to it
Well I think that it felt like the staff was on my side when it came to sticky situations with the contractor.
Jeff Wenham, Warrington
Excellent service
Excellent service
Michael Smith , Southampton
Highly recommend
Excellent service from start to finish. Somebody from the team phoned me one month before my MOT was due, which I completely forgotten about! It was easy to book in, somebody came to collect the car from my house for free and dropped it back within two hours. The price was really reasonable service outstanding highly recommend
Andrew Ogilvie, London
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