Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great job well done
Great job well done
Steven Webb, London
Safe a time.
Safe a time.
Ivan Milenkov, london
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Very convenient service and good value
Very convenient service and good value for money. Very hard to find a garage that can collect your car and delivery it back to you for free. Absolutely love this concept and the garage in Bradford they selected, Niche Motors, provided me with great service from start to finish. The service didn't finish the same day as estimated but it was ready for midday the next day. Definitely will be using Fixter again and recommending it.
Tamires Souza-Cichorz, Bradford
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great job well done
Great job well done
Steven Webb, London
Safe a time.
Safe a time.
Ivan Milenkov, london
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Did the job as agreed and collected and…
Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice
Philip Hall, Gerrards Cross
Everything went to plan.
Everything went to plan.
Glenys Johns, Oldbury
Very convenient service and good value
Very convenient service and good value for money. Very hard to find a garage that can collect your car and delivery it back to you for free. Absolutely love this concept and the garage in Bradford they selected, Niche Motors, provided me with great service from start to finish. The service didn't finish the same day as estimated but it was ready for midday the next day. Definitely will be using Fixter again and recommending it.
Tamires Souza-Cichorz, Bradford
Seamless experience
Seamless experience. They got my car delivered and provided mot all in couple of hours. No additional costs.
Ivan Trbovic, London
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great service
Great service. Car was collected on time. Communication about repairs and cost was excellent. I used Fixter because I was working and it would have been extremely difficult to drop off and pick up my car. I would definitely recommend to my friends.
Victoria Dee , High Wycombe
Great job well done
Great job well done
Steven Webb, London
Safe a time.
Safe a time.
Ivan Milenkov, london
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
Learn more about free fluid check
Our in-house mechanics answer the most common questions about free fluid check
