My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great communication
Great communication
Buki Gagar, Milton Keynes
Fast Service
Fast Service
Anne Fraser, London
A great company with great service!
A great company with great service!
We used Fixter for an MoT on our van. Everything went really smoothly. They contacted us to let us know when they were going to arrive, collected the van from its parking space and returned it a couple of hours later with an MoT.
Overall, very pleased! It saved all the hassle of taking time off work to take the van to a garage ourselves.
Samuel Billmore, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Very happy with service
Very happy with service, customer service answered all questions promptly and arrange for someone to pick up car/ bring back which was very useful indeed. Cheers!
Lorraine Peacock, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great communication
Great communication
Buki Gagar, Milton Keynes
Fast Service
Fast Service
Anne Fraser, London
A great company with great service!
A great company with great service!
We used Fixter for an MoT on our van. Everything went really smoothly. They contacted us to let us know when they were going to arrive, collected the van from its parking space and returned it a couple of hours later with an MoT.
Overall, very pleased! It saved all the hassle of taking time off work to take the van to a garage ourselves.
Samuel Billmore, London
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Very happy with service
Very happy with service, customer service answered all questions promptly and arrange for someone to pick up car/ bring back which was very useful indeed. Cheers!
Lorraine Peacock, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Quick
Quick. Reliable and cheap
Rikesh Patel, Orpington
My vehicle was completed in one day
My vehicle was completed in one day. The mechanics were able to free up seized calipers instead of needing to replace them therefore saving me money.
Andrew Shaw, Woking
Happy chappy
Work was good price but goes back in on 4/01/24 for more work.
Malcolm Christie, Glasgow
Great communication
Great communication
Buki Gagar, Milton Keynes
Fast Service
Fast Service
Anne Fraser, London
A great company with great service!
A great company with great service!
We used Fixter for an MoT on our van. Everything went really smoothly. They contacted us to let us know when they were going to arrive, collected the van from its parking space and returned it a couple of hours later with an MoT.
Overall, very pleased! It saved all the hassle of taking time off work to take the van to a garage ourselves.
Samuel Billmore, London
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