Audi Q5 lower ball joint replacement

Smooth collection and return. Recommended work completed at reasonable cost and has made steering a lot more positive. Communications clear and helpful

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Very efficient and helpful. Thankyou!

Just so easy and fast to MOT my car, booked the day before, car collected next morning and brought back with the certificate by lunchtime, amazing!

Good value. Car collected, serviced and dropped back on timeframe promised. Would happily use again.

Highly recommend this as it makes an annual chore be easy! Especially for those who do not have a relationship with a local garage or know what/how to get things done!! Good and smoothe communication as I was at work and unable to pick my phone up to complete work needed. Very happy with this and will use again!

smooth, quick and professional