Hyundai Kona lower ball joint replacement

Great communication

Easy process - collection/drop-off of my vehicle Good communication of what’s happening during MOT & Service

Update: following the review, Fixter reached out and confirmed that the oil was indeed changed. Original review: I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded. The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries. I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.

This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready. The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need

Great service, transparent.

Fast Service

Very convenient that the car was picked up and dropped off again. Kept us informed of work needing done and timescale. Reasonably priced. Will use again.

Great communication

Easy process - collection/drop-off of my vehicle Good communication of what’s happening during MOT & Service

Update: following the review, Fixter reached out and confirmed that the oil was indeed changed. Original review: I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded. The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries. I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.

Did the job as agreed and collected and returned ahead of schedule and all in Christmas week with little notice

No hassle. Car picked up and delivered as planned.