Question 1

What does a rear shock absorber do?

Accepted Answer

Shock absorbers are responsible for your vehicle’s smooth drive over bumpy or uneven roads and are an essential part of your suspension system.
Your shock absorbers are gas-filled tubes that are compressed by a piston, dissipating kinetic energy to provide a comfortable ride for you and your passengers, regulating the rebounding of the car.

Question 2

How often should shock absorbers need replacing?

Accepted Answer

You can expect shock absorbers to last at least 50k miles. Your owner’s manual may specify a different mileage or duration, as this figure is only a guideline. You should also have your shock absorbers checked after heavy contact with potholes, curbs or large rocks in the road.

Question 3

The law, vehicle regulations and your MOT

Accepted Answer

Car suspension is a common reason for MOT failures. Broken or faulty shock absorbers, including oil leaks, will be a definite fail at an MOT.

Question 4

What happens when we replace your shock absorbers?

Accepted Answer

Our efficient and fully qualified mechanics will examine or test-drive your car to establish the cause of the problem.
Wherever required, a shock absorber will be replaced, and you’ll be advised of any other connected or associated problems arising from its malfunction.
You will also be advised of any other parts that may need to be replaced for the best operation and health of your vehicle.
Once the faulty shock absorber has been replaced, our mechanics will test it thoroughly to ensure the correct running of the new part and make any adjustments required for its premium operation.

Question 5

What causes a shock absorber to stop working correctly?

Accepted Answer

If a shock absorber is leaking fluid, from malfunctioning or damaged seals, it will fail to operate correctly.
A damaged, broken or bent shock absorber will also fail to operate as intended. This can happen through continual use, general wear or through damage from an accident.
Some of the smaller internal parts will eventually wear out, which will prevent the complete component operating correctly.

Question 6

Symptoms of a malfunctioning rear shock absorber

Accepted Answer

If your car is providing uncomfortable ride quality and is bouncing excessively, it could be that your shock absorbers aren’t operating correctly.

Question 7

Excessive bouncing and an uncomfortable ride

Accepted Answer

When navigating corners or over uneven ground and your car feels unstable, this could also be due to suspension damage.

Question 8

The car feels unstable

Accepted Answer

When driving over speed bumps or raised road elements causes uncomfortable and excessive bouncing, it is likely that your shock absorbers are damaged.

Question 9

Driving over speed bumps is difficult

Accepted Answer

Any puddles of oil-like fluid on the road around your wheels could be escaping from leaking shock absorbers.

Question 10

If you spot signs of leaking

Accepted Answer

If your tyres lose contact with the road when driving over bumpy or uneven surfaces, then your suspension isn’t working properly and could be down to a faulty shock absorber.

Question 11

Volkswagen

Accepted Answer

Volkswagen (often shortened to VW) is a German automobile manufacturer founded in 1937 by the German Labour Front, a Nazi labour union.Volkswagen is the flagship marque of the Volkswagen Group, who in turn is majority owned by Porsche. They own and operate a vast number of cars under other brand names—at the time of writing, they have 342 subsidiary companies.

Question 12

How popular is Volkswagen in the United Kingdom?

Accepted Answer

Possibly its most well-known model of the current generation, the VW Golf, was the 2nd best selling car of 2018, behind the Ford Fiesta, which consistently takes the top spot year after year.The Golf’s 64k registrations in 2018 added to the vast tally of 3.4million Volkswagen cars on the road today.

Question 13

High quality, highly rated, appropriately priced cars

Accepted Answer

VW cars achieve consistently strong reviews and are highly respected by critics and drivers alike. They are renowned for investing more money into research and development than almost any other marque and distributing their wealth of motoring knowledge across the many partner brands under the VW Group umbrella.

Question 14

The Volkswagen Beetle: The ‘people’s car’

Accepted Answer

A classic of its time, originally named the Volkswagen Type 1, it soon became nicknamed the Beetle due to its unique shape, and subsequently the bug. The unique looking car was designed by Ferdinand Porsche for Adolf Hitler, who wanted a cheap and simple mass-produced car to travel around his country’s new road network.The new model Beetle, originally launched to celebrate the original classic in 1997, and with an updated successor in 2011, was designed around the VW Jetta platform sharing much of its build with the Jetta and Golf. VW announced in 2018 that the Beetle would finally be removed from production in July 2019.

Question 15

VW’s reliability and reputation

Accepted Answer

Volkswagen ranked 17th place out of 30 car brands in the What Car? Reliability Survey in 2018. Sister companies Skoda and Seat appeared higher up the ranks at 7th and 10th respectively, while executive brand Audi a few places further down the list at joint 20th.

Question 16

Recent Volkswagen recalls and reliability issues

Accepted Answer

Various recalls have been made on VW models throughout their motoring history. The following are a list of the most recent in the UK and Europe.

Question 17

19/04/2019 – VW Tiguan (2017–2018)

Accepted Answer

The material used for the rear coil springs may be inadequate

Question 18

13/04/2019 – VW Touareg (2018)

Accepted Answer

The suspension damper forks are defective and could break

Question 19

13/04/2019 – VW Caddy (2018)

Accepted Answer

The predetermined break point in the cushion for the side airbags in on the wrong side

Question 20

24/03/2019 – VW Polo (2016–2018)

Accepted Answer

On vehicles with a rear drum brake, the operational wear of the brake lining and use-related settlement of the drum brake may result in a loss of pre-tension on parking brake cables

Question 21

02/02/2019 – VW Touareg (2018)

Accepted Answer

A seat belt latch may not have been sufficiently secured to the rear, right-hand seat

Question 22

23/12/2018 – VW Golf, VW T-Roc, VW Arteon and VW Passat (2018)

Accepted Answer

The fitting for the headrest may have been incorrectly welded to the backrest

Question 23

23/12/2018 – VW T-Roc (2018)

Accepted Answer

An incorrect adhesive bond between the upper and lower parts of the rear spoiler may have been used

Question 24

20/10/2018 – VW Touran and VW Tiguan (2015–2018)

Accepted Answer

Moisture can reach the LED module of the sunroof’s ambient lighting which may cause a short-circuitAll recall information sourced from gov.co.uk data.

Car make and model	Average dealer price	Price estimate	Average savings
Volkswagen Arteon	£361	£295 - £361	£33
Volkswagen T-Roc	£352	£262 - £320	£61
Volkswagen Golf	£366	£292 - £356	£42
Volkswagen Golf IV Cabrio	£354	£282 - £345	£41
Volkswagen Amarok	£440	£307 - £375	£99
Volkswagen Tiguan	£378	£307 - £375	£37
Volkswagen Caddy	£377	£287 - £351	£57
Volkswagen CC	£438	£310 - £379	£93
Volkswagen Golf III Cabrio	£431	£303 - £370	£94
Volkswagen K70	£403	£307 - £376	£61
Volkswagen Arteon	£361	£295 - £361	£33
Volkswagen T-Roc	£352	£262 - £320	£61
Volkswagen Golf	£366	£292 - £356	£42
Volkswagen Golf IV Cabrio	£354	£282 - £345	£41
Volkswagen Amarok	£440	£307 - £375	£99

Volkswagen Transporter T3 rear shock absorber

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Our expert insights into Volkswagen Transporter T3 rear shock absorber

Our expert insights into Volkswagen Transporter T3 rear shock absorber

What are shock absorbers?

Symptoms of a malfunctioning shock absorber

How much does it cost to fix my car?

What happens when we replace your shock absorbers?

What are shock absorbers?

Symptoms of a malfunctioning shock absorber

How much does it cost to fix my car?

What happens when we replace your shock absorbers?

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