Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Great service
Great service, very friendly driver. Many thanks.
Simon Trafford, Clacton-on-Sea
Easy, quick and efficient
Easy booking process, car was collected and returned on time, competitive pricing. Would use again!
Ileana Jegorova, Dagenham
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Great job well done
Great job well done
Steven Webb, London
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Great service
Great service, very friendly driver. Many thanks.
Simon Trafford, Clacton-on-Sea
Easy, quick and efficient
Easy booking process, car was collected and returned on time, competitive pricing. Would use again!
Ileana Jegorova, Dagenham
Great Service
The customer service with the online updates and pickup/ delivery of the car
Amine Berrada, Croydon
Great job well done
Great job well done
Steven Webb, London
Use Fixter every time
On time, well organised, work completed, polite efficient well priced
Richard Hulf, St. Albans
Some garage communication hiccups, great customer service from Fixter
Update: following the review, Fixter reached out and confirmed that the oil was indeed changed.
Original review:
I booked an oil change at a local garage. The vehicle pick up process was seamless, the driver was there on time, I handed over and confirmed the services to be performed, I have also given the service book for the oil change to be recorded.
The driver called me several hours later to confirm the drop off and arrived as agreed. To my surprise, he handed me a new MOT certificate (that was not overdue and I have not ordered) and the service book without any new entries.
I contacted customer service requesting the proof of work that I ordered being done (confirmation of the oil change from the garage) and while the customer service agent was very helpful, I have never received it. So I don't know what work (apart from the MOT that I hadn't ordered) was actually done and I will need to do it again, defeating the purpose of the entire undertaking. I am going to ask for a refund either from Fixter or credit card provider.
Tomasz Musielak, London
Very convenient that the car was picked…
Very convenient that the car was picked up and dropped off again.
Kept us informed of work needing done and timescale.
Reasonably priced.
Will use again.
Joy Claireaux , Edinburgh
Really easy and convenient service
This is the second time I use the service and I am very happy with it. I don’t need to waste my time taking my car to the garage and wait there until it is ready.
The guy came to my office and collect the key from me and he left the key with me in my office. I will use it every time I need
Josseline Valle Ramos, London
Fast, simple and professional
I didn't have to worry about anything. I ordered a service online, they picked up and dropped off the car at my house.
Petra Hutnevova, Hull
Efficient & friendly
Fast , efficient and friendly
Robert Macmaster, London
Great service
Great service, very friendly driver. Many thanks.
Simon Trafford, Clacton-on-Sea
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