Lexus RX 400 throttle body replacement

Needed to book an MOT at very short notice. Came across Fixter for the first time and really appreciated the pick up service offered for the car. While the friendly mechanic from the garage picked it up, that was the end of the good news as my wheezy old wheels predictably failed the MOT. Cue the wallet heartburn as the myriad problems get an associated climbing list of repairs and diagnostics needed. However Fixter were very prompt in keeping me updated at every stage of this process by text, email and phone, not proceeding with any work without my go ahead. Their customer care personnel were very responsive over phone, with next to no waiting times and very promptly picking up my case with little prompting on my part. Though it took 2 days longer than I expected, when the car was duly returned to me, I have to admit I was left ruing why I didn't get these changes done earlier as it feels like a totally different car - for the better! Overall a very satisfactory first time using the platform. They were communicative, chose a reliable garage that have done an evidently good job, and it seems at a cursory glance offered a competitive price for all the various works done.

Smooth collection and return. Recommended work completed at reasonable cost and has made steering a lot more positive. Communications clear and helpful

Excellent professional service I would strongly recommend

My car was collected on time and MOT and service completed. I was made aware of the need for brake fluid change which was completed before the return of my car. The price was modest with the £30 referral and £17 bundle bonus. (whatever that was exactly I'm not sure)

Just so easy and fast to MOT my car, booked the day before, car collected next morning and brought back with the certificate by lunchtime, amazing!

Excellent service turned up on time to pick my car up. Brought back same day no additional costs already used a second time. Easy for those with a busy day who need to work and no time to deal with their car.

Everything OK; would use again