Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
It was all very seamless and well…
It was all very seamless and well organized. Selected garage A&J Vehicle Services Ltd were excellent
Adrian French, SOUTHAMPTON
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
very satisfied
They did a terrific job
MOHAN BALASUBRAMANIAN, Solihull
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Efficient & Reliable Service
The car was picked and delivered on time.
All the work was completed as planned.
Additional work was notified to me by email and a text for me to approve.
The communication was very reliable and transparent with all the costs and dependencies explained well.
Jithesh Nair, Birmingham
Booked it really easily
Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
It was all very seamless and well…
It was all very seamless and well organized. Selected garage A&J Vehicle Services Ltd were excellent
Adrian French, SOUTHAMPTON
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
Car MOT
My vehicle was picked up and dropped off, good service, although the dedicated garage was further than I expected.
Devina Patel, Beckenham
Very good service
Very convenient to use this service.
Trevor Deare, Brentwood
very satisfied
They did a terrific job
MOHAN BALASUBRAMANIAN, Solihull
Fixter did what they said they would do…
Fixter did what they said they would do on time and to budget and as a result I was very happy with the service provided.
Mike Emery, London
Efficient & Reliable Service
The car was picked and delivered on time.
All the work was completed as planned.
Additional work was notified to me by email and a text for me to approve.
The communication was very reliable and transparent with all the costs and dependencies explained well.
Jithesh Nair, Birmingham
Booked it really easily
Booked it really easily, kept informed all the way ,
Superb service,
Deborah Snape, Preston
Great convenience and brilliant service
Great convenience and brilliant service
Derek Quaye, London
Initial lack of customer service put right
Since writing the review below and only rating Fixter at 2 stars, I have had a call back from an excellent customer services rep who had looked into my complaints, upheld them and addressed them. They have reimbursed me for the MOT and apologised for their lack of initial response. I hope this learning will improve the service for the future. Thank you to Stadia for her excellent work.
I booked with Fixter after reading positive reviews but unfortunately my experience was not so good. The car was dropped back before the agreed time, and, despite someone being at home, they just put the keys through the door, so I could not communicate with them. It was returned filthy after I had had l it washed the day before and was literally sparkling when picked up. There was no MOT certificate with it and so I called to ask for one. I was told that they weren't given out any more which is not true as my husband had one the week before. It takes 5 days to update online so I had no proof my car had an in date MOT during that time. The customer service personnel said they would get back to me with feedback from the garage but never did. I then followed up with an email and never had a reply. I feel ignored.
Tracey Hemmerdinger, Sheffield
It was all very seamless and well…
It was all very seamless and well organized. Selected garage A&J Vehicle Services Ltd were excellent
Adrian French, SOUTHAMPTON
Super
Very fast, friendly and comfortable service 👌
Dauren Kumpeissov, London
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