Jaguar oil pump replacement

Have used fixter on a couple of occasions and the service and updates of what was happening have been great, can’t fault them, but on this occasion I wasnt very happy,they picked the car up at the david time, and when it arrived at the garage they tex me to say it was there which was great, they told me it would be back before 6pm the latest, from the point they recieved the car I had no updates at all, didn’t even know if the car had passed mot or not,come 6 pm the car still had nit been returned to me, so I was thinking all kinds of things, then 7pm knock at the door they had bought my car back, no apologies for the lateness just gave me paper and said goodbye. But as I say have never had any trouble in the past, so I will use them again, despite lack of communication, and lateness of the return

Excellent service. Keep you updated throughout the full process

Very reliable, lovely people, kept you informed all the time. Really excellent service.

Simple, straight forward and hassle free service. Booking service and MOT couldn't have been easier than this. Collection and drop off from your doorstep at your agreed time. You don't have to wait whilst your car is being processed and spend this time doing something else at home or outside.

Good communication, picked up and returned when they said they would, easy to use website.

They made the process so easy. Even when the car had to go back to recalibrate the computer, they were quick and took my time into consideration. Which is so important as a parent with school runs etc.

Cost efficient and easy to book.

Have used fixter on a couple of occasions and the service and updates of what was happening have been great, can’t fault them, but on this occasion I wasnt very happy,they picked the car up at the david time, and when it arrived at the garage they tex me to say it was there which was great, they told me it would be back before 6pm the latest, from the point they recieved the car I had no updates at all, didn’t even know if the car had passed mot or not,come 6 pm the car still had nit been returned to me, so I was thinking all kinds of things, then 7pm knock at the door they had bought my car back, no apologies for the lateness just gave me paper and said goodbye. But as I say have never had any trouble in the past, so I will use them again, despite lack of communication, and lateness of the return

Excellent service. Keep you updated throughout the full process

Very reliable, lovely people, kept you informed all the time. Really excellent service.

I cannot praise Felix the mechanic who helped me enough. He went above and beyond to help carrying out extra work along with checking everything was okay after. I haven't trusted any garages etc. for a high number of years. Felix is a genuine guy who loves his work and is happy to help.

Pickup - 30 mins late but ok Return - no car wash but ok Pricing could be better